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Are there any fees or interest charges for using Q PLAN?

Please note this article applies to

There are no fees for setting up a Q PLAN, however there are interest charges. The interest differs depending on the plan you choose, and forms part of the Instalment amount each month. You are shown the total interest amount at the time you convert the purchase. The instalment interest amount is also reflected on your monthly statement

12.50% p.a. on 9 months plan

13.00% p.a. on 12 months plan

13.50% p.a. on 15 months plan

Need more help?

Contact us
If you’ve got any queries or issues with your card, or your card has been lost or stolen, you can get in touch with us by phone, email, or mail. See below for all of our contact information.

Call us

You can contact our call centre during the following times:

Monday – Saturday 8.30am – 6pm      Sundays: closed

Are you a Q Mastercard holder?

Write to us

If you would prefer to contact us in writing, then please send your correspondence to the following address:

Q Mastercard:
Columbus Financial Services Ltd
Private Bag 94013
Auckland 2241

Call us

You can contact our call centre during the following times:

Monday – Saturday 8.30am – 6pm      Sundays: closed

Are you a Q Card holder?

Write to us

If you would prefer to contact us in writing, then please send your correspondence to the following address:

Q Card:
Consumer Finance Ltd
Private Bag 94013
Auckland 2241