28.95% p.a.
29.50% p.a.
These rates may vary from time to time and we reserve the right to change them.
A fee charged when you make your first Purchase using Long Term Finance. This is $55.
An annual fee of $50 applied to your account in two 6 monthly instalments. (A fee of $25 applied to your Account on opening and every 6 months thereafter).
A fee charged every time you make a Long Term Finance Purchase, except where it is your first Long Term Finance Purchase (where an Establishment Fee will be charged). This is $35.
A fee charged by us when you withdraw cash. This is $2 from an ATM or $3 from a domestic teller plus there may be an access fee charged by the financial institution from where you made the withdrawal.
Cash Advance Fee (International)
A fee charged by us when you withdraw cash. This is $3 from an ATM or $6.50 when you withdraw with the help of an international teller plus there may be an access fee charged by the financial institution from where you made the withdrawal.
Fixed Instalment Cancellation Fee
A fee charged to cover our administration costs should you elect to cancel a Fixed Instalment before the final instalment is due. This is $0.
International Transaction Fee
A fee charged at 1.4% of the New Zealand dollar converted value of any Transaction on your Account denominated in a currency other than New Zealand dollars. All Cash Advances, Purchases and/or charges made or incurred in foreign currencies will be converted into New Zealand dollars at a rate of exchange set by Mastercard.
Replacement Card Fee (NZ and overseas)
A fee charged to cover the replacement of lost, damaged or stolen Cards. This is $10. Where you ask us to courier the replacement Card to you, a courier cost plus an additional $3 fee will also be charged.
Additional Card Fee
An annual fee charged to your Account for each approved Additional Cardholder. This is $0.
Paper Statement Fee
A fee (other than a Statement Copy Fee) charged to your Account each time a paper Statement is sent to you. This is $1.
Paper Statement Copy Fee
A fee charged if you wish to be resent copies of historic Statements by post or email. This is $7.50 for up to 5 Statements, then $1 per Statement thereafter, payable on each require for additional Statement copies.
Variation Fee
A fee payable on the variation of the repayment terms of your Account. This is $16.50.
The following fees and charges apply should you default under your Agreement (these may vary from time to time):
For more information on how these rates and fees may be applied to your Account, please refer to Q Mastercard cardholder terms and conditions.
Our Standard Interest Rate is 28.95% p.a. Depending on the special offers available at the time of your purchase, a lower interest rate may apply to your purchase. Accrued interest is debited to each plan under your Q Card Account monthly on your Statement date.
The Standard Interest Rate is subject to change.
Establishment Fee
A $55 fee charged when you enter into your first Fixed Instalment Plan or Flexi Payment Plan.
Advance Fee
A $35 fee charged every time you enter into a Fixed Instalment Plan or Flexi Payment Plan, except where it is your first Fixed Instalment Plan or Flexi Payment Plan (where an Establishment Fee will be charged).
Account Fee
An annual fee of $50 applied to your account in two 6 monthly instalments. (A fee of $25 applied to your Account on opening and every 6 months thereafter).
Cancellation Fee
A fee payable should you cancel a Fixed Instalment Plan. This is currently $0.
Statement Reprint Fee
$7.50 for up to 5 Statement reprints, then $1 per Statement thereafter, payable on each request for additional Statement copies.
Card Replacement Fee
A $10 fee payable should a new Card be issued.
Refund Fee
A fee payable in the event you request any credit balance be refunded to you. This is currently $0.
Fixed Instalment Plan Prepayment Fee
A fee to cover our administration costs should you pay the unpaid balance of a Fixed Instalment Plan before the final payment is due. This is currently $0.
Restructure Fee
A fee payable on the variation of the repayment terms of your Account. This is $16.50.
The following fees and charges apply should you default under the contract:
Default Fees
Payable under each separate event of default including default administration services and the issuing of default notices and/or Statements in relation to collection activities and the age of the default:
A $15 fee payable 10 days after each Due Date, if we have not received payment in full by the relevant Due Date. This fee covers default administration services and the issuing of default notices and/or statements in relation to collection activities.
Collection Fee
Charged by an agent in collecting money due by you.
In the event a part payment is received on an outstanding balance we may at our absolute discretion defer your transition through the various stages of the collection process. In the event of a serious default we may accelerate your transition through the various stages of the collection process.
Default fees and charges are correct as at 6 November 2018. We may vary these default fees and charges and introduce new default fees and charges at any time.
Interest rate, fees and charges are subject to change. Capitalised terms above have the same meanings given to them in the Q Card terms and conditions. The above information is a summary only and not a substitute for reading in full the Q Card terms and conditions and the details of your individual Q Card initial disclosure statement.
