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How can I tell if a store accepts my card?

Please note this article applies to

Standard Purchases
Q Card Holders: To find out which merchants accept Q Card you can locate them on the merchant finder here, or you can confirm with the merchant directly.

Q MasterCard Holders: Q Mastercard is accepted everywhere Mastercard is accepted, worldwide. There is no need to confirm.

Long Term Finance
To find out which stores offer Long Term Finance deals you can check our Q Deals page here, or you can confirm with the store directly.

Need more help?

Contact us
If you’ve got any queries or issues with your card, or your card has been lost or stolen, you can get in touch with us by phone, email, or mail. See below for all of our contact information.

Call us

You can contact our call centre during the following times:

Monday – Saturday 8.30am – 6pm      Sundays: closed

Are you a Q Mastercard holder?

Write to us

If you would prefer to contact us in writing, then please send your correspondence to the following address:

Q Mastercard:
Columbus Financial Services Ltd
Private Bag 94013
Auckland 2241

Call us

You can contact our call centre during the following times:

Monday – Saturday 8.30am – 6pm      Sundays: closed

Are you a Q Card holder?

Write to us

If you would prefer to contact us in writing, then please send your correspondence to the following address:

Q Card:
Consumer Finance Ltd
Private Bag 94013
Auckland 2241