Can I Shop Without my Q Mastercard Credit Card? - Q Cards

Help and Support

Q Mastercard – Can I shop without my card?

Please note this article applies to

Q Mastercard

We recommend taking your Q Card with you everywhere, however if you forget your Card you’ll need to provide some identification to the sales person, and we’ll need to speak to you over the phone.

To shop without your card you’ll need to present any ONE of the following:
* NZ Passport
* Australian Passport
* Current NZ Photo Drivers Licence (Version 5B must be supplied) New NZ Licences
* Foreign Passport with NZ permanent residency stamp
* Firearms Licence
* Farmers Finance Card
* New Zealand Police Force Photographic ID

If you do not have any of the above you’ll need to present any TWO of the following:
* MasterCard
* Visa Card
* American Express Card
* Diners Card
* The Warehouse Card
* Powerstore Card
* GE Credit Line Card
* Smiths City Card
* 18+ Card (Issued by NZ Post Only)
* NZ Defence/Armed Forces Card

Need more help?

If you’ve got any queries or issues with your card, or your card has been lost or stolen, you can get in touch with us by phone, email, or mail. See below for all of our contact information.