The Q Card mobile app will be discontinued on 19 November 2024. After this date, it will no longer be supported and existing functionality will be removed.
We encourage all customers to transition to My Account to manage their account, including viewing their monthly statement.
You can contact our call centre during the following times:
Monday – Saturday 8.30am – 6pm Sundays: closed
Are you a Q Mastercard holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Mastercard:
Columbus Financial Services Ltd
Private Bag 94013
Auckland 2241
You can contact our call centre during the following times:
Monday – Saturday 8.30am – 6pm Sundays: closed
Are you a Q Card holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Card:
Consumer Finance Ltd
Private Bag 94013
Auckland 2241
Q Mastercard
Q Card