Arrears fees are charged to partially recover costs to the business that are incurred when customers do not make repayments on time. A message is automatically printed on the statement when customers fall into arrears.
Arrears fees are charged to partially recover costs to the business that are incurred when customers do not make repayments on time. A message is automatically printed on the statement when customers fall into arrears.
You can contact our call centre during the following times:
Monday – Saturday 8.30am – 6pm Sundays: closed
Are you a Q Mastercard holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Mastercard:
Columbus Financial Services Ltd
Private Bag 94013
Auckland 2241
You can contact our call centre during the following times:
Monday – Saturday 8.30am – 6pm Sundays: closed
Are you a Q Card holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Card:
Consumer Finance Ltd
Private Bag 94013
Auckland 2241
Q Mastercard
Q Card