You can contact our call centre during the following times:
Monday - Saturday 8.30am – 6pm Sundays: closed
Are you a Q Card holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Card:
Consumer Finance Ltd
Private Bag 94013
Auckland 2241
For Q Mastercard customers, whether it's getting started with your application, activating your card, or learning how to make the most of your Q Mastercard, explore some of our Frequently Asked Questions.