If applying for a new Q Mastercard please manually enter your address by selecting 'Address not in List', due to current issues with the address look up functionality.
If applying for a new Q Mastercard please manually enter your address by selecting 'Address not in List', due to current issues with the address look up functionality.
You can contact our call centre during the following times:
Monday – Saturday: 8:30am – 6pm Sunday: closed
Are you a Q Mastercard holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Mastercard:
Columbus Financial Services Ltd
Private Bag 94013
Auckland 2241
For Q Card customers, whether it's finding the latest offers and deals, or learning how to make the most of your Q Card, explore some of our Frequently Asked Questions.