You can contact our call centre during the following times:
Monday – Saturday: 8:30am – 6pm Sunday: closed
Are you a Q Mastercard holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Mastercard:
Columbus Financial Services Ltd
Private Bag 94013
Auckland 2241
For Q Card customers, whether it's finding the latest offers and deals, or learning how to make the most of your Q Card, explore some of our Frequently Asked Questions.